If you are in immediate danger, please call Triple Zero (000)

Key Contacts

Emergency - If you need emergency assistance, please ring Triple Zero (000)

National Bushfire Recovery Agency

Email: contact@bushfirerecovery.gov.au

General enquiries: +61 2 6228 6300

Media Enquiries

Email: media@bushfirerecovery.gov.au

Phone: +61 2 6271 5015

This line is for media enquiries only. If you are seeking information on assistance available to you, please call your state hotline. 

Key National and State contacts

National
Emergency 000
Disaster Recovery Payment and Allowance 180 22 66
Rural financial counselling service 1800 686 175
Centrelink Debt recovery 1800 076 072
ATO Emergency Support Info Line 1800 806 218
National Debt Helpline 1800 007 007
Red Cross Grants 1800 733 276
Salvation Army Disasters Assistance 1300 662 217
St Vincent de Paul Bushfire Assistance Team 13 18 12
Lifeline 13 HELP
(13 43 57)
Kids helpline 1800 55 1800
Farm Household Allowance  
Primary Industries Grants Program 1800 900 090
New South Wales
NSW Rural Fire Service – Bushfire information line 1800 679 737
Service NSW 13 77 88
Victoria
VicEmergency Hotline 1800 226 226
Bushfire Recovery Victoria 1800 560 760
South Australia
SA Recovery Hotline 1800 302 787
South Australian Government website  
Western Australia
WA Emergency Information – Public information line
Contact DFES
Emergency WA
13 3337
Queensland
Queensland Disasters and Alerts
State Emergency Service (SES)
132 500
Queensland Community Recovery Hotline 1800 173 349
Health 13 HEALTH
13 43 25 84
Emergency housing assistance 13 74 68
Tasmania
TasAlert (03) 6232 7551
Australian Capital Territory
Access Canberra 13 22 81