One thing we’ve heard consistently is that too many people are self-assessing. Often, people can access more than they think.
The National Bushfire Recovery Agency is encouraging people to call their state recovery hotline and chat about their circumstances, rather than assuming they don’t fit the criteria for assistance.
State recovery hotlines
- New South Wales: 13 77 88
- Victoria: 1800 560 760
- South Australia: 1800 302 787
There are also a number of business concierge services out there that can help community members with the administrative side of recovery, including assistance with paperwork and meeting regulation requirements.